Laura Andrade recently walked out of a pharmacy in Uruguay cursing loudly because she couldn't buy legal pot.
The wine sommelier had taken a bus since pharmacies in her neighbourhood don't sell the drug, but a pharmacy employee told her to come back the next day.
"I work, I can't come here every day," she complained. "Today, I'll have to buy from an illegal dealer. I have no choice. This system is crap. It's useless!"
Marijuana went on sale in Uruguay last year under a 2013 law that made it the first nation to legalise a pot market covering the entire chain from plants to purchase. But the country is still working out how to meet demand in its effort to undercut drug-traffickers who control the black market.
"The demand is greater than our productive capacity," the head of Uruguay's National Drugs Council, Diego Olivera, told The Associated Press. "We have to address that challenge."
It's exactly the opposite of the problem facing some US states that have legalised marijuana — an oversupply. Oregon and California have such a glut that sellers are slashing prices.
In Uruguay, even finding legal marijuana can be a chore, as Andrade discovered. The law lets registered users buy as much as 40 grams (1.4 ounces) of marijuana a month at participating pharmacies. But only 14 of the country's estimated 1,200 pharmacies have signed up to sell marijuana. Many balked at the idea of selling the drug, or due to low profit margins or fear of being robbed.
The law also allows the growing of pot by licensed individuals and the formation of growers and users clubs.
Legal v black
Olivera estimates 20 to 25 metric tons of marijuana are consumed annually between the legal and black market, and academic studies say the figure could be as high as 30 metric tons. That's about three times what the legal system could now provide at full capacity, and officials say it's actually been producing less.
Two companies are licenced to produce a total of 4 tons combined for sale to pharmacies, but officials say they only recently began meeting that target. Olivera said officials are considering granting more licences.
"There was no experience with farming on a large scale and it took a while to finally nail the technology, the workforce and the drying process," Olivera said.
Harvesting the marijuana was a difficult process from the start, said Eduardo Blasina, an agronomy engineer who held a minority stake in the companies that supply pharmacies.
"It's a complex crop, and the investors behind these companies didn't come from a culture of cannabis," he said. "You'd tell them: You need to buy 50 fans, something that's very necessary in some instances, and they'd look at you as if you were an alien."
Uruguay's 8,750 registered individual growers are allowed to harvest up to 480 grams (a little over a pound) each per year. If all met that figure, it would total about four tons per year. There are also 90 users clubs with 2,529 members. If they were to produce their maximum amount, it would come to about another ton annually.
An estimated 147,000 Uruguayans between the ages of 18 and 65 consume marijuana, with about a third of them using it weekly. But so far only about 35,000 have registered to use the legal marijuana system. Even with legal users sharing their marijuana, Uruguay's cannabis control institute says that the regulated market reaches just about half the country's users.
Most of Uruguay's 19 provinces still don't have marijuana dispensaries, even though the number of people registered to buy at the pharmacies has jumped from 4,959 when the sales began in July 2017 to 24,117 today.
Pharmacy employee Lino Celle says marijuana arrives once a week at his business. "They're supposed to provide us with about 4 kilograms, but only leave us 3," he said.
"The system is ridiculous. I live far away, work and study. It's too complicated to buy like this," said a local chef who asked to remain anonymous because he doesn't want to be stigmatized for smoking pot.
"I'm here to buy it but they won't sell it to me because I came some hours early" at a pharmacy that distributes marijuana on an appointment basis. "If the law says this is legal, what's the problem?"
"This is the last time we buy," said Jose Luis Bertullo who came to the pharmacy with his partner, Jazmin Texeira. "This marijuana doesn't really hit you as much," he said, adding that the two want to register to grow their own. "It will be much better to have our own little plant," he said.
Uruguay launched its government-regulated marijuana marketplace in an effort to fight rising homicide and crime rates linked with illicit drug trafficking. Yet drug violence has increased since the law went into the effect. Interior Minister Eduardo Bonomi says fights between criminal gangs, mostly associated with drugs, made up 59 percent of all homicides in the first quarter of 2018, roughly double the percentage in 2012.
"It's going to be a year in July since the sale in the pharmacies began," Olivera said. "We never thought about eliminating the black market in a short time; it was always a gradual thing. ... This doesn't happen overnight."